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How RASSEL works

Four clear steps from creating your workspace to resolving the first customer conversation.

Connect your channels

Connect WhatsApp Business through Meta’s official flow and add other channels without a developer.

Choose a channel, follow the guided steps and run a real connection test before moving on.

Organise your team

Create teams, inboxes and agent permissions, then route new conversations automatically.

Each agent sees what they need, managers see the team, and staff can join through a controlled registration link.

Turn on automation

Use instant reply trees, customer journeys and AI-assisted replies.

Start with simple replies, add follow-up journeys and connect AI with your own provider when you are ready.

Measure and grow

Track response, resolution, customer sources and estimated conversation costs.

Every paid campaign can use a tracked link so you can compare actual customer outcomes by source.

What happens after launch?

The platform grows with your workflow.

A journey for every customer

Keep the source, messages, calls, events, tags and stage in one ordered timeline.

Decisions backed by numbers

Compare channels, response performance and campaign outcomes before spending more.

Automation that grows gradually

Start with reply trees, add journeys, then connect AI when your workflow is ready.

Try RASSEL with your real customer workflow

Start your free trial with no payment card and guided setup.